November 7, 2022

How do you build a £9m Managed Service Provider business? An interview with Paul Tomlinson

Come on over to where the main discussion happens after the video!

I speak to Paul Tomlinson, MD of Mirus IT, one of the UK’s top Managed Service Providers (MSP)’s to discuss how Mirus IT grew to a £9mn revenue IT business.

1:08 How does a business owner move away from doing Technical work?
4:10 Why is building a fun company important for recruitment and growth?
6:45 What strategies can you use for staff retention?
8:37 As a business owner, what keeps Paul up of a night?
10:49 Learning how to delegate effectively
12:36 Profitability vs Revenue. Which is most important?
15:33 Is the trusted advisor role dead?
19:07 How is the reliance on IT changing?
22:38 Creating a Life/Work Balance
26:20 What’s the value in blogging for business?
30:31 Paul’s contact details
30:54 ISO 27001, Building a Cloud Infrastructure, VDI, VoIP.

I hope you enjoy the interview!

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